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[Project 01]

A Custom HRMS for Businesses

HR Department

Designing a Scalable HRMS for Efficient Workforce Management

A User-Centric Approach to Streamlining HR Operations

[Project Overview]

The company aimed to develop a custom HRMS product that could be sold to businesses looking for a flexible and efficient HR solution. Existing HRMS tools in the market lacked adaptability, making it difficult for companies to align them with their unique workflows, branding, and operational needs. The goal was to design a user-friendly, scalable, and customizable HRMS to cater to diverse business requirements.

[Industry]

HR Department

[My Role]

UX Designer

[Platforms]

Desktop and Android

[Timeline]

June 2023- December 2023

[Persona]

Raj

Marketing Manager

Raj is an HR Manager at a growing tech company. He ensures smooth HR operations and compliance with company policies while managing a team of HR executives.

Age: 34

Location: Chennai

Gender: Male

[Goal]

Automate payroll, attendance tracking, and leave management to save time.

Access real-time workforce insights for better decision-making.

Improve employee engagement with a seamless self-service HR portal.

[Frustrations]

Current HR systems are complex and not user-friendly.

Manual approvals for leaves and payroll lead to delays.

Lack of customization makes it hard to align with company-specific policies.

[Process]

[01] User Research

Conducted stakeholder interviews with HR managers and employees to understand pain points.

Analyzed competitor HRMS tools to identify usability gaps and feature limitations.

Gathered insights on business requirements to ensure flexibility and scalability.

[01] User Research

Conducted stakeholder interviews with HR managers and employees to understand pain points.

Analyzed competitor HRMS tools to identify usability gaps and feature limitations.

Gathered insights on business requirements to ensure flexibility and scalability.

[01] User Research

Conducted stakeholder interviews with HR managers and employees to understand pain points.

Analyzed competitor HRMS tools to identify usability gaps and feature limitations.

Gathered insights on business requirements to ensure flexibility and scalability.

[02] Insights

Manual processes delay payroll, leave approvals, and performance tracking.

Companies require adaptable workflows, branding, and permissions.

Existing HRMS tools have cluttered UIs and unclear workflows.

[02] Insights

Manual processes delay payroll, leave approvals, and performance tracking.

Companies require adaptable workflows, branding, and permissions.

Existing HRMS tools have cluttered UIs and unclear workflows.

[02] Insights

Manual processes delay payroll, leave approvals, and performance tracking.

Companies require adaptable workflows, branding, and permissions.

Existing HRMS tools have cluttered UIs and unclear workflows.

[03 Design Solution]

Designed flexible interfaces that can be customized for different companies.

Created clear navigation for HR tasks like leave requests, payroll, and employee records.

Businesses can tailor the system to their branding and policies.

[03 Design Solution]

Designed flexible interfaces that can be customized for different companies.

Created clear navigation for HR tasks like leave requests, payroll, and employee records.

Businesses can tailor the system to their branding and policies.

[03 Design Solution]

Designed flexible interfaces that can be customized for different companies.

Created clear navigation for HR tasks like leave requests, payroll, and employee records.

Businesses can tailor the system to their branding and policies.

[04] Testing & Iteration

Conducted usability testing with HR teams and employees.

Gathered feedback on workflow efficiency and UI intuitiveness.

Iterated based on insights, refining dashboard layouts, navigation flow, and interaction design.

[04] Testing & Iteration

Conducted usability testing with HR teams and employees.

Gathered feedback on workflow efficiency and UI intuitiveness.

Iterated based on insights, refining dashboard layouts, navigation flow, and interaction design.

[04] Testing & Iteration

Conducted usability testing with HR teams and employees.

Gathered feedback on workflow efficiency and UI intuitiveness.

Iterated based on insights, refining dashboard layouts, navigation flow, and interaction design.

[Outcome]

30% faster HR workflows, reducing manual effort.
Higher adoption rates due to white-label flexibility.
Improved mobile experience, enhancing accessibility for remote employees.

[Key Learnings]

Simplification is key

Users value a quick and easy process, especially on mobile.

Simplification is key

Users value a quick and easy process, especially on mobile.

Simplification is key

Users value a quick and easy process, especially on mobile.

Iterative testing pays off

Regular testing uncovered hidden issues and ensured the design met user needs.

Iterative testing pays off

Regular testing uncovered hidden issues and ensured the design met user needs.

Iterative testing pays off

Regular testing uncovered hidden issues and ensured the design met user needs.

Details matter

Small improvements, like error validation and mobile optimization, had a significant impact.

Details matter

Small improvements, like error validation and mobile optimization, had a significant impact.

Details matter

Small improvements, like error validation and mobile optimization, had a significant impact.

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